• Enrollment
• Evidence of Coverage
• How to appoint a representative
• Facilities
  • Mammography Facilities
• Low Income subsidy
  • Best Available Evidence
  • Low Income Subsidy Table
  • Rider
• Privacy Notice [Español]
• Exception and Appeals Process [Español]
  • How to file a Grievance [Español]
  • To obtain a copy of Grievance, Appeals and Exceptions filed with University Care Advantage, Please contact the Grievance and Appeals Department at 1-877-874-3930
• Medicare.gov
• Medicare Ombudsman
• Medicare Complaint Form
• Find a Doctor
• Find a Pharmacy
• Part D Prescription Drugs
• Covered Drugs
• Medicare Prescription Drug Determination Request (Enrollees)
• Medication Therapy
• Benefits
• Best Available Evidence Policy
• Notice of Potential for Contract Termination
• Contact Us
• Cultural Competency
• Resources

Members must receive all routine care from plan providers except in emergent or urgent care situations or for out-of area renal dialysis

If members obtain routine care from out-of plan providers neither Medicare nor University Care Advantage will be responsible for the cost.

University Care Advantage

Serving Pima, Cochise, Pinal, & Santa Cruz Counties
2701 E. Elvira Rd.
Tucson, AZ 85756

Our Customer Care Center is here to help our members!  Customer Care Representatives can answer your questions about benefits, help with finding or choosing a doctor and resolve issues in getting health care services. 

If you have questions, call:
(520) 874-3930 or
(877) 874-3930
Choose option for the Customer Care Center.

TTY/TDD
Toll Free (800) 367-8939

• 8:00 am to 8:00 pm / 7 days a week